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Blue Bamboo Support Center

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Sales
Blue Bamboo offers simple, reliable and affordable transaction solutions to the world. Its secure and industry standard product offerings enable merchants to realize cost efficient, scalable and convenient payment anytime, anywhere. If you are interested in Blue Bamboo's products, please submit a sales inquiry and a sales representative or authorized Reseller will get back to you in a timely manner.
Technical Support
Resellers:
Blue Bamboo offers many support documents on its Download Center below and is the first step to finding answers to your technical questions.
If you can not find answers to your questions in the Download Center, then please submit a Support Ticket and a representative will contact you shortly regarding your issue.
Merchants:  
Please contact your ISO/Reseller directly. Blue Bamboo does not offer merchant support, but insures that each one of it's resellers does offer level 1 and level 2 support to their customers.  In many cases, Blue Bamboo resellers do offer 24x7 support.  In case you do not know your reseller, please feel free to submit a ticket requesting help to locate your reseller.  Please include your serial number as that will be mandatory for Blue Bamboo to assist.
 
Download Center
Blue Bamboo's Download Center is updated regularly with the latest information on hardware, solutions, software, user guides, and technical issues. Please click here to access downloadable files.
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